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Policies

Getting Started

ASUU Tutoring Services operates as a referral center. We can provide you with the names and contact information of qualified tutors with expertise in your subject area. You may then call a tutor and schedule your own appointment. You will need to come into Tutoring Services in person in order to fill out the request for services form and to purchase time cards which are used to pay your tutor. We are located in 328 SSB and are open daily from 8:00 am to 5:00 pm. 

Rates

The Associated Students of the University of Utah subsidizes all hours for all University of Utah Students.

Individual Tutoring: $7.00/hour.
Group Tutoring: (two or more people in the same course): $4.00/hour.

Setting Up An Appointment With Your Tutor

Call Between 9:00 AM and 10:00 PM

If you leave a message on voicemail, leave your:
Full name, telephone number, times that you can be reached, the course name and number, and explain what kind of help you need. If you schedule an appointment make sure to confirm the date, time, and place that you can meet.

Time Cards

Time Cards are purchased in advance in Tutoring Services, 330 SSB. You must buy a time card to receive tutoring. Each time card is worth one hour, and costs $7 for individual sessions. Group session timecards can be purchased for $4 each, and can be used so long as at least two students attend the same session at the same time and date with the same tutor (this is verified). 

Notes: Take a current time card to your tutoring session. Initial the time card after each appointment and give it to your tutor. Each tutoring hour requires a separate time card. Group time cards cannot be used for individual tutoring and and individual time cards cannot be used for group tutoring.

Refund

To receive a refund, time cards must be returned to Tutoring Services by the deadline posted below. Bring picture I.D., verify your mailing address, sign the refund form and within three to four weeks a check will be mailed to you .

Refund Deadline for the Summer 2017 Semester 

Friday, August 4th, 2017 by 5:00pm 

Cancellation Of An Appointment

To cancel an appointment you must contact the tutor at least 3 hours in advance. If you are unable to contact the tutor, contact Tutoring Services at 801-581-5153.

Missed Appointments

Students: A missed appointment* will result in a $10.00 cash fee paid to the tutor. This also applies to students using vouchers.

Tutors

A missed appointment* will result in a free 60 minute tutoring session.

*All missed appointments need to be reported to Tutoring Services.

Running Late

Students and Tutors are required to wait for 15 minutes. Tutors are allowed to charge for the time they wait (15 minute maximum).

Holds on Registration

If you owe money to ASUU Tutoring Services or a tutor, a hold will be placed on your University of Utah records.

Office Hours

Monday – Friday, 8:00 a.m. to 5:00 p.m. 
Closed Saturdays, Sundays & University Holidays

Last Updated: 8/4/17